Originally from Winters, Texas, Erik Bernal, now based in San Antonio, is a devoted husband to Heidi Bernal and father to five daughters. Graduating with honors from the University of Tennessee in 2003 with a B.S. in Logistics and a minor in Marketing, Erik commenced his career with Accenture in Atlanta, serving as an information technology consultant for SunTrust Bank and the State of North Carolina. Transitioning to Schindler Elevator in New Orleans in 2004, his trajectory altered with Hurricane Katrina's impact in 2005, igniting his passion for water quality. Since then, he has navigated roles across the Central U.S., eventually securing an exclusive contract with GE Water and Pentair Water Filtration for San Antonio in 2007. Expanding his reach across Texas, Colorado, New Mexico, Florida, Nevada, and soon the Southeast, his company, Elite Water Systems, specializes in water and air quality solutions for residential, commercial, and marine sectors. Transitioning his focus to total home wellness since 2016, Bernal has positioned his organization as a leader in providing environmentally conscious and pandemic-prepared solutions, collaborating with over 60 top home builders. Outside his professional endeavors, he cherishes family time, indulging in travel and sports events.

Kathy Cabello's tenure with Elite Water Systems began in October 2010, marked by her commitment and proficiency, guiding her through various roles to her current position as Chief Operations Officer in March 2021. With a substantial background in customer-centric roles and process optimization, Kathy has been instrumental in enhancing both customer satisfaction and operational efficiency within the company. In her capacity as COO, she leads business operations, fosters innovation, cultivates client relationships, and drives strategic growth initiatives. Leveraging her prior experience in the real estate sector and holding a master's degree in business administration from the University of Phoenix, Kathy brings a wealth of expertise to her leadership role. Proud of her San Antonio roots, she finds fulfillment in contributing to the emerging new home and wellness sectors. Outside of her professional responsibilities, Kathy values her role as a mother to two adult children and enjoys engaging in family activities, attending church, participating in sports, traveling, and actively involving herself in community service endeavors during her leisure time.

Chuck Medley serves as an Account Manager at Elite Water Systems, where his primary responsibilities include overseeing accounts for the builder program and sales. With a robust background encompassing over three decades of customer service expertise, Chuck adeptly addresses the diverse needs of clients and homeowners. His overarching objective is to promote health and wellness by ensuring every home benefits from a pristine environment. Chuck draws strength from his supportive family, comprising his wife and three children, and finds immense joy in traveling and exploring new destinations, viewing it as a cherished opportunity for personal growth and enrichment.

Julie Gutierrez has served the customers of Elite Water Systems since January 2014 and most recently, as the Quality Assurance Manager since December 2017. She serves as a liaison between the customer and company, ensuring a positive experience with Elite Water. Julie is an expert in communicating, customer service, and follow-up. In her spare time, she enjoys outdoor activates, spending time with my family, and gourmet cooking.

As the Warehouse Manager for the past year, Nikolas brings a diverse background, having previously spent a decade in the banking sector. Despite the shift in industries, his time behind a desk equipped him with essential Microsoft skills that facilitated the transition into this role. Created to alleviate some of the service manager's workload, Nikolas's position underscores the company's dedication to operational efficiency. Outside of work, he enjoys watching and attending sports games, particularly supporting teams like the Cowboys, Spurs, and Astros. Looking forward, Nikolas aspires to travel more, with destinations like Hawaii, New York, the Bahamas, and California. On the weekends, you can find him unwinding at the beach, and he takes pride in being a parent to two children, Sara (6) and Josiah (4).

Born and raised in San Antonio, Jorge takes pride in delivering top-notch service and ensuring every customer is happy with their water system. With nearly a decade of experience in the water industry, he is committed to protecting your investment and keeping your system running at its best.